Complaint Channels

Got a complaint, feedback or enquiry?

We would love to hear from you.

Please feel free to reach us on any of the following channels, providing your transaction amount and beneficiary details where applicable.

(For failed POS transactions - the failed transaction decline receipt will be required)


Remember, Access Bank will never ask for your full card PAN, PIN, OTP, Password, or BVN. If you receive any suspicious phone call, text message or email, report to us immediately.

Get in touch with us

LET'S HAVE A CHAT OR SEND US AN EMAIL HERE Head office at 14/15 Prince Alaba Abiodun, Oniru Road, Victoria Island, Lagos Nigeria

You can also call us on: 0700CallAccess (07002255222377), +234 1- 2712005-7, +234 1-2802500

Latest News

NOTICE OF ANNUAL GENERAL MEETING 2022 Access Bank PLC FY Financial Statement Regulators Approve Merger Between Access Bank Zambia Limited and African Corporation Zambia Limited Access Bank recognized for its leadership in Information Technology Access Bank MD appointed to the Presidential High-Level Advisory Council on Support to Women and Girls