Complaint Channels

Got a complaint, feedback or enquiry?

We would love to hear from you.

Please feel free to reach us on any of the following channels, providing your transaction amount and beneficiary details where applicable.


(For failed POS transactions - the failed transaction decline receipt will be required)

 

Remember, Access Bank will never ask for your full card PAN, PIN, OTP, Password, or BVN. If you receive any suspicious phone call, text message or email, report to us immediately.

Get in touch with us

SEND US AN EMAIL HERE
Head office at 14/15 Prince Alaba Abiodun, Oniru Road, Victoria Island, Lagos Nigeria

You can also call us on: 0201-2712005-7, 0201-2273000-9 or 07003000000, 02012802500.

Latest News

ACCESS BANK PLC SIGNS AGREEMENT TO ACQUIRE 100% EQUITY STAKE IN SOUTH AFRICAN-BASED BIDVEST BANK Green Africa Acquires Second Aircraft, Expands Asset Financing Partnership with Access Bank Access Holdings Reaffirms Support for Zambia’s Economy PROPOSED ACQUISITION OF NATIONAL BANK OF KENYA LIMITED BY ACCESS BANK PLC Notice Of Annual General Meeting