How do I apply for the AMEX credit cards?

Kindly contact your Account Officer/Relationship Manager or Click on “
Apply Now” above.
What are the benefits of the AMEX credit cards ?
For the full details of the local and international benefits, kindly visit https://accessamexrewards.accessbankplc.comIs the AMEX credit card single or dual currency credit card contract?
The AMEX credit cards are dual currency cards. (i.e., When the card member spends in Nigeria, the repayment is done in Naira and the repayment for international transactions are done in USD)What is the cash withdrawal limit for Local transactions?

N300,000 Daily
What is the cash withdrawal limit for international transactions?

$2,000 Daily
What is the eligibility criteria for the AMEX credit cards?
Platinum – annual turnover of N50 million and aboveWhat advantage does AMEX credit cards have over the Black card and other premium credit card products?
Both credit cards are premium card types, however, each card type has its own unique offering catering to the numerous lifestyle needs of the Affluent market. The AMEX credit cards have customised benefits that are tailored to only AMEX card members only (visit https://accessamexrewards.accessbankplc.com ) while the Black card has its own bespoke benefits that are available to Visa cardholders only (visit https://visacards.africa/ )How can an AMEX card members check their Loyalty/Rewards Points?
The details of loyalty/rewards points are available on the Access Bank AMEX reward website https://accessamexrewards.accessbankplc.com .How can an AMEX cardmembers transfer their Loyalty/Rewards Points?

You can now transfer your points directly to selected global loyalty partners and enjoy more travel, lifestyle, and hospitality rewards worldwide. Here’s how to
1. Simply log into your AccessMore app
2. Cards
3. Amex Loyalty
4. Point Exchange
5. Choose a partner and enter the number points to transfer and your email address, then tap ‘Transfer now’ to continue.
6. Enter the partner membership number and other details, the tap ‘Transfer now’ to complete.
How do I activate my AMEX credit card for use?
Kindly ensure you collect both your card and PIN from your pre-selected branch. Then, call the Premium Card Support team on 01-2802506 to activate your card.How do I set my PIN?
Once your card has been activated, kindly proceed to set your PIN at the nearest Access Bank ATM.Can Card members independently check what their real-time total outstanding payment is?
Card members will be advised monthly on their minimum outstanding payment and card statement via SMS and email respectively. The total outstanding payment can be confirmed in the card statement or by calling the Premium card support team on 01-2802506.What phone number and email address can AMEX card members reach out for support?
AMEX card members can reach out to the Premium support team by phone on 01-2802506 or via email on premiumcard@accessbankplc.com .What day or date of the month do AMEX card members need to ensure that outstanding payments are made?
Card members are advised to ensure their minimum outstanding payment is done by the 15th day of the month or the last working day before the 15th in months where the 15th falls on a weekend.What do I do if I notice a fraud on my AMEX card?
Kindly call the Premium support team immediately on 01-2802506.I have lost my Card. How do I get a replacement?
Call the Access Bank Premium card support on 01-2802506 to block your lost AMEX card and to place a replacement request.I have charges on my Card that I did not make. What do I do?
Call the Access Bank Premium card support on 01-2802506 to report or send a mail to premiumcard@accessbankplc.com with the details of the transactions.How much can I spend on my Card?
You can spend up to $50,000 daily on the POS/Web depending on the credit limit availed on the card.Can I withdraw cash at an ATM?
Yes, you can withdraw cash at an ATM with your AMEX cardIs my Card contactless?
Yes, your AMEX card is contactless transactions enabledWhere do I find my Card’s security code or CVV?
Your CVV is the 3 digits stand-alone number located at the back of your AMEX card.How do I make my credit card repayment?
Simply fund your credit card account with at least 10% of your outstanding balanceCan my Card be used outside of Nigeria?
Yes, your AMEX card works for international transactions.Can my Card be used everywhere in Nigeria?
Your AMEX card works on all Nigerian terminals (ATM, POS & Web) that accept AMEX cards.Do I get charged for using my Card overseas?
A transaction fee of 3.5% (of transaction amount) applies to transactions done in currencies other than Naira in Nigeria or Dollar internationally.When will I see my statement?
Your card statement for every month will be sent to you via email at the beginning of the next month.How do I view my balance?
Your card balance will be sent to you via SMS and email after each transaction is done.Do supplementary Cards come with any benefits?
Supplementary cards come with the benefits due to the card category it was issued. However, all reward points accumulated by the supplementary card reports to the primary card member.Who do I contact if I have questions about my Card?

Please call the Access Bank Premium support team on +234-0201-2273015 and +234-0201-2273020 or send a mail to premiumcard@accessbankplc.com . You can also contact your account officer for assistance.
Where do I find all my AMEX Card benefits?
All benefit due to your card can be found on the Access Bank AMEX website (https://accessamexrewards.accessbankplc.com)How do I earn Membership Rewards points?
You earn membership reward points by performing transactions with your AMEX card.How do I check my Membership Rewards points balance?

You can check your Membership reward point balance on Access More. Kindly log in to Accessmore, click on cheques and cards then click on Amex Loyalty to view your Membership reward point
Where can I use my Membership Rewards points?
What can I use my Membership Rewards points on?
Your membership reward points can be used to “pay for” goods and services available on the Access Bank AMEX, exchanged for Hotel stays, Travel miles and in participating merchant locations.Where can I find terms and conditions for all benefits?

The Ts & Cs for all benefits can found
hereHow do I contact the travel and lifestyle concierge?
Platinum Card members can contact the Concierge Service Monday through Friday from 8am – 8pm and Saturday from 9am – 5pm at +234 1 227 9024, AccessBankConcierge@tengroup.com.