Device Finance process flow on the Quickbucks App
- Download the Quickbucks app from your app store
- Enter your email address and BVN linked phone number
- An OTP will be sent to you via SMS for verification. Upon verification, create an app password (used to log into the app) and PIN (used in transacting)
- Input personal details such as location, address, name, salary account name and number, BVN etc. Then agree/consent to terms and conditions
- Click on the 'device finance' console. Select the phone of your choice and fill in required details
- Click on 'get this device'. Accept the T&C
- Customer receives a transaction code via mail with other requirements for pickup of device
You can download the (quickbucks) app via:
Device Finance – Frequently Asked Questions
Q: What is Device Finance?
A: Device Finance is a digital loan product, which allows customers purchase devices under a contract arrangement.
Q: Who is eligible for Device Finance?
A: Device Finance is targeted at salary earners who meet the Bank’s Risk Acceptance Criteria (RAC).
Customers with active PayDay Loans will not be eligible for this product until loan has been liquidated.
Q: How can I access and request for Device Finance?
- Download the ‘QuickBucks’ app from the Google Play or Apple App store
- Or click here to visit the Quickbucks website
- Complete the registration process
- Select ‘Device Finance’ to get started
Q: What is the tenor of Device finance?
A: Twelve (12) months.
Q: What kind of devices can I get?
A: There are a variety of devices available under the scheme. However, the devices displayed will be based on your eligible amount.
Q: Is there a maximum amount for the devices I can get?
A: Yes. Customers are eligible for up to 33% of their annual salary, with a maximum eligible amount set at ₦500,000.
Q: What is the interest rate for Device Finance?
A: We offer a highly competitive repayment plan based on the market value. Device Finance is not offered as an interest-based facility.
Q: How many times can I request for Device Finance?
A: As many times as possible, as long as you have not exceeded your eligible amount.
Q: Is Device Finance available for only brand-new devices? Are used/ refurbished devices available under this scheme?
A: Only brand-new devices are available under this scheme.
Q: Are devices under the scheme covered by warranty?
A: Yes, devices are covered by the manufacturer’s warranty. This however does not include physical and water damage.
Q: Are devices under the scheme covered by insurance?
A: No, devices are not insured. We however recommend that customers insure their devices against theft and physical and water damages.
Q: How long does it take to get a device?
A: You can pick-up your device anytime within 3 days after your successful request.
Q: Where do I pick up the device from?
A: You can pick up your device from any of our partner outlets across the country. During the request process, you will be asked to select your preferred pick-up location from a list of partner outlets.
Q: What happens if the device I picked up is faulty?
- We advise customers to check and confirm that their device is sealed and not tampered with at the point of collection. However, complaints of faulty devices must be received within 48 hours of purchase.
- Only devices that are found to be defective at the point of collection will be replaced within 14 - 21 working days.
Q: How do I pay back?
A: A loan will be booked for you after you have picked up your device. Repayment will be deducted from your salary account in monthly instalments.
Q: How do I know my monthly repayment amount?
A: The monthly repayment is calculated based on your selected device. This will also be displayed during the request process before you confirm your order and via email after you pick up your device.
Q: I have an outstanding/active loan, can I still access Device Finance?
A: Where you have existing loans, the equated monthly instalment (EMI)/ monthly repayment(s) will be used in calculating your eligible amount. Your eligibility amount will therefore be 33% of your annual salary, less any EMI.
If the monthly repayment is higher than your eligible amount, or you have a 30- day loan at Access Bank, you will not be able to take a Device Finance Loan. Eligible customers can access Device Finance as soon as their 30-day loan(s) is fully repaid / liquidated.
Q: Can I pre-liquidate my Device Finance loan?
A: Customers are at liberty to pay off their loan at their convenience. Interested customers can self-liquidate their loans on QuickBucks, or contact the Access Bank Contact Center on 0700 300 0000. You can also send an e-mail to contactcenter@accessbankplc.com to liquidate their loans.
Q: Is the Device Finance Scheme available to all mobile networks or only MTN users?
A: Yes, the scheme is available to all customers on the different mobile networks.
Q: Am I obligated to select the monthly airtime bundle offer?
A: The monthly airtime bundle is Optional and only available to MTN users (for now).
Q: Will the airtime credited be rolled over if unused within the month?
A: Unused airtime will be rolled over every month.
Q: Can the airtime be used to buy data or call other networks?
A: Yes, you can call other networks and convert airtime into data.
Still have questions?
For more information, unresolved and/or eligibility issues, please contact the Access Bank Contact Center on 07003000000 or visit your nearest Access Bank branch for assistance.