Business Analyst

Job Roles:

  • Conduct Business Analysis for new product releases and new projects.
  • Involved in Coordination and assessment of requests from stakeholders.
  • Requirement Analysis, Documentation and Scope validation

Functions and Responsibilities:

  • Understand the business problems / needs from business executives, product managers, operations managers and business users.
  • Analyses and documents detailed business requirements including data and non-functional requirements.
  • Document functional requirements utilizing various techniques including user stories, use cases, data flow diagrams, swim lanes diagrams, workflow diagrams, screen mock-ups, etc.
  • Obtain sign-off against the business requirements.
  • Communicate business requirements to development and quality assurance staff.
  • Ensures traceability between business and functional requirements.
  • Validate system design against requirements.
  • Review and validates test cases produced by the quality assurance staff.
  • Understand technology solutions to business problems and communicate the solutions back to the business.
  • Conduct gap analysis and downstream impact exercises for system changes.
  • Services as a first point of contact for development staff to understand requirements specifically during the implementation / coding phase

Job Requirements:

Bachelor’s or master’s degree in a Business-related discipline, IT or a related discipline

Minimum of 2 - 8 years of solution, assessment, validation and stakeholder management.

ITIL, Certified Business Analyst Professional (CBAP), PMP, Scrum Certification

  • Ability to make use of tools & techniques inrequirement analysis or elicitation
  • Customer relationship management skill
  • Problem-solving/analytical skill
  • Negotiation and conflict resolution skill
  • Business analysis skills
  • System analysis skills
  • Project management skill
  • Creative and innovative thinking skills
  • Process Improvement skills
  • Adequate knowledge of information and knowledge management