Page 8 - Inside Access March 1st Edition
P. 8
INFO ZONE
At Access, every customer is King & this is how to Treat him/her Like One !!
Answer phones, respond to emails promptly and politely.
Remember their names and details about them.
Even when not doing business, keep in touch with them periodically.
Be accountable to the customers, commit to listen & learn what their line of business demands.
Do more than just selling the product/service. Convey a sense that he comes first.
Show empathy.
Be consistent and show professionalism.
#Qualityservicealways
