Page 7 - Inside-Access-August-4th_Edition

INFO ZONE Vitus Nwabuzor
Vitus Nwabuzor @ Contact Center
is a great team player who has shown huge helpfulness towards our customer.
Thank you for delighting our customer at Umuahia, Ikot Ekpene Road Branch. A customer, whose complaint would have resulted in a service crisis but
for your quick intervention as some others of your colleagues in other branches had tried repeatedly to resolve the customer’s complaint but to no avail.
Thank you for always being reliable. Keep up the great work!
Funmilola Falodun
We commend Funmilola Falodun BSM @ Addo Rd, Ajah Branch for her exceptional service and utmost dedication to customers.
A customer volunteered her praise saying “Funmilola is always calm in managing customers and achieving the required results despite the pressure and steady crowd at
her branch”
Thank you for being great at what you do and for staying true to the Access brand!!!
Esther Adebimpe Adeniran
We commend Esther Adebimpe Adeniran DSA @ Simbiat Abiola Ikeja Branch for delivering exceptional service to our customer.
In the customer’s own words
"It was my first time to enter your facility to open an account and I am impressed by her ethics and professionalism.
She attended to all my queries satisfactorily and acted in a way that assured me that banking with you would turn out successful.
Thank you for having such talent in your team"
Retshop Gudu Market
Thank you
@ Retshop Gudu Market Abuja Retail Operations for winning the heart of a customer who sent in this message...
”I had the best part of my Morning at Access Bank, Gudu Branch today, I was so pleased to meet the branch team, they just had the right mix of words and charisma.
They know how to make you laugh while still maintain high professional standards speed and efficiency.
I was welcomed like a King; same treatment was extended to other customers on queue as happiness was shown on their faces.
Kudos team, for treating your customer as part of your family”....
More Information:
CustomerExperienceGroup@accessbankplc.com