Page 8 - Inside-Access-August-4th_Edition

INFO ZONE
Celebrating Excellence
We say a big congratulations to the entire team
at Ajah, Thomas Estate Branch for being exceptional.
In the customer’s words
“the courtesy, politeness and service was almost too much...
I felt I was back in Canada. Good job, will move most of my transactions over to them.
The security guard greeted on arrival and thanked me for banking with Access on my way out.
No kidding, been feeling good all day”
This feedback is a great inspiration indeed!
Well done, Team
Keep the Access flag flying high!
BSM: Olatunbosun Ajayi
CSM: Ebelechukwu Oligbo
Zonal Head: Sholafunmi Agboola-Osho Branch Adopter: Tunde Bukunmi Aborishade
We celebrate you!
Thank you, Olatunbosun & Team, for living the Access brand!
Thank you Olukemi, Yetunde, Olumuyiwa and the entire team @Apata Branch for delighting our customer.
Customer commended:
The entire branch for quality service rendered Olukemi Aderanti (CCO)for the level of services she rendered, her display of professionalism, customer relationship management.
Politeness, empathy, friendliness and calmness despite the pressure from customers.
The branch managers, Yetunde and Olumuyiwa for being wonderful set of people.
Customer said “My experience with them all gave me assurance that Access bank really values me as a customer”.
Your positive attitude made this team different.
Thank you!
More Information:
CustomerExperienceGroup@accessbankplc.com