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IFNOFODZFOONRETHOUGHT
FEEDBACK/ CONCLUSION
The webinar was well received by both customers and employees, and the feedback so far shows how appreciative customers were to have their concerns directly addressed by Management. Below are some of the feedback received:
Ÿ “Thank you for such an insightful and first- hand information webinar. Building more resilience in businesses, thinking, and planning in shorter business cycles and creating a more pragmatic approach to it. Swapping from fix costs to variable cost. Emphasizing in local production and loose dependency on raw material importation, financial inclusion and strengthening the collaboration between government, private sector and industries. Adapting to a new normal and changing the narrative to do business in a digital world (faster, data, are just some of the many takeaways for me and the participants of this webinar”. Sebastian Barroso da Fonseca (EX)
Ÿ “Very interesting discussion. I really liked it”.
Alain Salameh (General Manager Wyndham Hotel, Abuja)
Ÿ “A great forum from the Access Bank team and management! Well done ladies and gents! Thanks for your time and responses” Sonu Shewakramani
Ÿ “Wonderful presentation by the team”. Dr Ohio
The video replay and presentation slides from the event can be accessed on the Bank's website using the link: https://www.accessbankplc.com/corporatec ustomerforum
For more information, please contact the TQM Wholesale team
Email: TQM-Wholesale@accessbankplc.com
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PAGE 9 INSIDE ACCESS | JULY 2020 3RD EDITION