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customer experience engagement
hub
Did you know that the CX Engagement Hub is equipped with adequate resources that can help boost your knowledge about the Bank’s products and required customer experience soft skills?
Here are some of the interesting materials on the Hub now:
• Understanding FATCA Regulations
• Service Lessons from 2020
• Smallworld Money Transfer
• How to Maintain Positive Body Language when Serving Customers
• Rules of Excellent Service
• CRM Trainings
With the CX Engagement Hub, accessing informative materials on requisite soft skills needed for successfully engaging customers and up-to-date product information is as easy as ABC.
Visit the Engagement Hub today.
More information, please contact
Email: Customerexperience@accessbankplc.com
