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Need to log issues on CRM related to
DIGITAL &
CENTRALIZED
OPERATIONS
GROUP?
Steps to access the CRM
http://accessbank.crm4.dynamics.com/
Access the above Sign in with your NT Input your
link using chrome. username@access password. bankplc.com.
A 6-digit Microsoft passcode would be sent to your registered mobile number
Click on the Customer Service (Case management module) to access the CRM platform.
Input the passcode and verify
Ensure that you are in
the customer service module.
For enquiries contact
SMOBACKOFFICEWORKSTREAM@ACCESSBANKPLC.COM
PAGE 11 INSIDE ACCESS | NOVEMBER 2020 1ST EDITION
